Frequently asked questions
Clear answers before the first quote.
How Xiuben presents product scope, documents, project inputs and contact details on this website.
Buyer questions
What you can establish here—and what needs an enquiry.
What product families does Xiuben publish?
The authorized sources list solar street, garden, lawn, pillar and flood lighting; wired street, flood and high-bay lighting; fishing lights and mobile light towers; and solar-energy system concepts. Exact current configurations are confirmed in an enquiry.
Which solar garden models appear in the supplied document set?
The six 2024 records name SG-12 and SG-1 through SG-11. The EMC and electrical-safety reports identify SG-12 as the tested or representative sample, so their conclusions are not silently extended to every configuration or production unit.
Does one report cover every Xiuben product?
No. Each record must be read by document type, number, date, named models, tested sample and stated scope. A buyer should match the quoted model and destination to the current file set.
Can I request the underlying documents?
Yes. Send the product, exact model if known, destination and document purpose. The original files are not posted in this launch version; Xiuben can provide or clarify the relevant current pack directly.
How should I start a solar-lighting enquiry?
Share the location, mounting geometry, operating profile, shading and seasonal context, maintenance access, delivery scope and destination requirements. Those inputs are more useful than selecting from a generic output label alone.
Does Xiuben discuss custom or private-label work?
The authorized Alibaba storefront labels the company as a Custom Manufacturer. Feasibility, tooling, branding, quantities, samples, documents and service terms still need written confirmation for the exact project.
Are fixed commercial terms shown on this site?
No fixed public price, order threshold, coverage term or production schedule is presented. Request a current written response for the model, quantity, destination and service scope you need.
How is the supplied management-system certificate described?
The quality page gives a document-sighted summary of the entity, certificate number, printed dates and scope shown on the supplier-provided image. It is explicitly not presented as an independent certificate-registry verification or as proof of a particular luminaire's performance.
Which contact channels are published?
Use admin@dontalighting.net or call +86 136 0033 9827. This website does not publish a messaging-app link because an older third-party link did not match the visible business number.
What is Xiuben's current published address?
Building 2, No. 12 Xichong East Road, Henglan Town, Zhongshan City, Guangdong, China. Confirm the address directly before using it for shipping or printed records.
Still deciding?
Send the site context, even if the model is unknown.
Xiuben can shortlist from the application, installation and destination details. A photo or drawing often removes more ambiguity than a copied marketplace title.